Production Time and Item Care


  • Current Production Time: 4 to 7 business days. Please note that during the holiday season (Nov 24th - Dec 23rd), an additional day or two may be required. All-over pattern items take between 8 to 12 business days, while hats require 5 to 8 business days. We appreciate your support and understanding during this period. Production times can also shift due to any extreme weather.

     

  • Specific Items:

    • Shirts / Sweaters / Pillows / Jewelry: These items typically take between 3-5 business days to be processed.
    • Hats: Due to a surge in requests, hat production may take between 5-8 business days. Although we strive to expedite the process, the made-to-order nature ensures the highest quality, leading to a slightly longer production time. Please note that hats do not qualify for 2-day rush production.
    • Coffee Mugs: Mugs generally take between 3-6 business days to be processed.

     

  • Order Processing Information:

    • The order time cutoff is 2 pm MST. Any orders placed after this time or on a weekend are considered for processing on the next business day.
    • Orders undergo processing three hours after placement.

     

  • Holiday Considerations:

    • During the holiday season, shipping may experience delays. We recommend ordering with extra time in mind.
    • Unforeseen circumstances such as storms may also impact shipping times.

     

  • Order Changes and Cancellations:

    • Orders are held for two hours after placement to accommodate any changes.
    • After the two-hour hold, orders are prepared for production and cannot be canceled.
    • Please note that changes, including address modifications, cannot be made after the two-hour hold period if the order has entered the packing stage.

    We appreciate your patience and understanding as we work diligently to provide you with high-quality items. Thank you for choosing us!

CARE INSTRUCTIONS

  • Always turn textile inside out before washing.
  • Recommended: Machine wash in cold water. Optional: Machine wash in warm water (40°C).
  • Use mild detergent. Do not use harsh or bleaching materials.
  • Recommended: Hang dry. Optional: Tumble dry with cool or warm air setting. Do not use fabric softeners.
  • After washing we recommend turning shirt inside out and ironing the image from the back.
  • Do not Dry Clean. Do not use bleach or hot water.